Had terrific consumer service sine one/seventeen. Been pulled off the FRA flight and stayed for two days in Philly. These days 1/19 I'll resume my flight to FRA with approximately par documentation. To my surprise the ticket agent at the check in counter have been Unquestionably impolite, not helpful and envisioned me to seek out my baggage that was checked in on the seventeenth and that I was unable to retrieve when I was pulled off the flight on Sunday.
When there was about a half hour to land I observed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same moment and I call him and she or he recurring that we actually need to be there. With this second he said “remember to, don´t stress, I´m not worried any more, so that you shouldn´t be apprehensive anymoreâ€.
On account of a family members hardship, we have been not able to make our excursion as Formerly planned and had to terminate our reservations. We spoke into a agent at American Airlines and stated the problem to her, and he or she proposed that we contact you.
I flew American Airways for the first time and it'll be my very last time it had been by far the most Awful experience I had at any time experienced that has a airline. hardly ever yet again you experienced better Get the act together
I flew to Eire on nine/15/15 and returned on nine/25/fifteen. This was my initial Worldwide flight and my very first time for you to fly in many years. The personnel were being wonderful as well as foodstuff was fantastic. Ease and comfort on the best way around was Alright as I had an aisle seat but was in the course of 5 seats within the return flight and the individual’s chair in front of me was the many way back again (appeared somewhat even further again than some) and I used to be unable to observe movies as it absolutely was way too close and will barely put my tray right down to eat. When returning, I stored looking forward to my bag and it just wasn’t there so went into the counter and talk to.
Also counsel that every passenger put there continue in size checker so all travellers are handled equitably.
On April 15th, 2013 I acquired a check in the mail from you and was incredibly let down when I opened the envelope to see the Examine written out was somewhere around 1/4th the amount I'd originally submitted for reimbursement.
I been given a resort with the evening, but I've to check out at 12 noon, and my flight will not depart till11:30pm. Now I have 12 several hours where by I am caught in LA with no rationale to be listed here.
Alright…I recently acquired a ticket to fly solo to discover my household! YAY…. I go through the great print, and clicked on all baggage expenses to see if there can be any.
Your not enough reaction caused me to terminate my vacation which I explained to Everybody to at American.. Be sure to notify me what I do future..
Not simply were we not seated in Small business as told, we quickly discovered that the video program and WiFi was failing to function and we wouldn't have the ability to listen to audio or motion pictures all through our 10 hour flight. I often look forward to savoring films on lengthy flights.
I'll say she(AA) observed a afterwards flight for me on A different airline,which I so appreciated,but she certainly might have a lot more pleasurable in working with me.
I remaining LGA August 26, 2015 and possess my baggage claim ticket but need to have a duplicate of my airlinet ticket due to the fact I arrived house to uncover my jewelry and purse were lacking from my luggage – I have filed a assert bu they want discover here a copy of my ticket and I can’t uncover it – can u ship me a replica of it or notify me how I can find it — all the things else was in tact practically nothing disturbed except these things and purse was laying of top rated and jewelry was in aspect pocket
American Airways Buyer service hotline is well available and purchaser welcoming. Unfortunately, you have to wait somewhere around two minutes to talk to a consumer service representative. It's essential to hear a protracted speech relating to current updates.